Fanatical Resident Support
Internet and WiFi for Your Apartment Buildings
At Dojo Networks® our mandate is that we are 99.9% a service and support company. The technology to deliver it, while important, it is just background noise. Customers only care that things work and that they work smoothly. When customers call, we need to help them as quickly and efficiently as possible to get the issue solved. If we know as soon as they call that the issue isn’t related to equipment or bandwidth, it makes it much easier to get at the root of the problem.
At the core of our philosophy is Fanatical Resident Support. Everything we do is built around providing your residents with a frictionless Internet and WiFi experience. From 24/7 support to our Elemento™ single-screen support system, we are committed to ensuring that your residents rave about the quality of the Internet in your properties.
Service is so baked into our DNA that the book “Delivering Knock Your Socks Off Service”, by John Bush is required reading for our employees. We firmly believe that “Customers don’t care how much you know, until they know how much they care.”
We care about delivering KickAssWifi™ to our residents.
No More Angry Residents.
Provide World-Class Internet
WITH Fanatical Resident Support.
Some Words From our Clients
“Dojo Networks® has allowed us to provide our residents with reliable high-speed Internet and TV. With their help, we are able to provide these amenities at no additional cost to our residents, making it a true investment into our business. Their service had worked well and our residents have been very happy with their service and support.”
Fast, reliable and cost-effective Internet service for MDU’s. DojoNetworks™ has done a tremendous job for us over the years. It is a win-win solution for landlords and tenants. Highly recommend.
"We are very pleased with DojoNetworks™. You started providing at some of our properties last year. The installation was well planned & well executed. There was little inconvenience to our residents and we had no complaints from them.Our residents have been pleased with the quality of the service and they especially like that it is now included in their rent.Your customer service since installation has also been very good for both out residents and our staff.We are looking forward to expanding DojoNetworks™ to the remainder of our student properties this Fall.Thanks!"
Nevins Real Estate
"Offering our tenants Internet through DojoNetworks™ has been a great experience. They are quick to respond to any internet issues and the internet is always fast!"