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Network Engineer

Job details

Job type

  • Full-time


  • 8-hour shift 
  • Day or Evenings
  • Overtime if required
  • On-Call Rotation

Job description

About Us:

Dojo Networks specializes in providing fully managed Internet and WiFi service to apartment communities. We are a rapidly growing State College, PA - based company seeking additional technical staff to help us build/maintain our high-performance networks and provide very responsive customer support.

About the Position:

As a Dojo Networks Network Engineer, you will be building and maintaining data networks that provide wired and wireless connectivity to the end-users, responding to escalated customer issues, network monitoring, and collaborating with NOC regarding support processes.

Primary Responsibilities:

  • Wifi Network design experience. Service provider experience preferred
  • Skilled with central configuration management and orchestration
  • Hands-on experience with writing templates using Jinja/YAML/Python
  • Knowledge in Orchestration platforms, including Netbox,  Ansible configuration and writing playbooks
  • Managing wired and wireless network equipment
  • High-scale monitoring and analysis experience
  • MPLS and optical transport network design, analysis and operations
  • Available to assist with network, software or hardware issues.
  • Support virtualization environments and servers.
  • Deploy and manage physical and virtual network devices.
  • Work with sales engineering post-sale in bill of materials creation
  • Design, implement, and troubleshoot wired and wireless network deployments.
  • Network hardware configuration and deployment.
  • Provide guidance and QA oversight to project contractors.
  • Assist with customers' wired and wireless connectivity issues.
  • Assist NOC staff with direct support to Internet users.
  • Monitor and respond to network performance alarms and maintain SNMP tools.
  • Keep documentation updated as network changes are made.
  • Monitor system performance and customer escalations.
  • Interact with the end users to identify any potential concerns.
  • Willingness to analyze and report issues and solutions to improve overall efficiency and effectiveness
  • Willing to participate in on-call rotation
  • Minimum Qualifications:
    • 3+ years of relevant experience with minimum AS degree or equivalent experience.
    • 1+ years of experience utilizing Ekahau, Ekahau Certified or equivalent software/certifications.
    • Proven customer service and problem-solving skills, working remote or on-site with customers and vendors.
    • Strong knowledge of IP protocols, routing protocols, firewalls, and routers.
    • Deep experience with server management and virtualization technologies (On-premises and Cloud).
    • Good understanding of version control systems like Git for managing network configurations and infrastructure as code
    • Skilled in automating network provisioning, configuration, and management tasks.
    • Familiarity with network troubleshooting tools such as Wireshark.
    • Experience in monitoring and logging solutions to ensure the health and performance of network infrastructure.
    • Service Provider background is a plus.
    • Strong interpersonal, written, and oral communication skills.
    • Extensive knowledge of networking concepts and environments
    • Ability to perform well in a team environment, including the accurate transfer of information and task hand-off
    • Possess a strong background in customer care
    • Valid driver's license and clean driving record
    • Ability to travel to neighboring cities as required
    • Legally authorized to work in the U.S. and ongoing background checks required
  • Compensation and Benefits: 
    • Medical and Dental/Vision plans available
    • 401(k) with a company match
    • Voluntary Life/AD&D
    • Long-Term Disability (LTD)
    • Short-Term Disability (STD)
    • Holidays and Paid Vacation

Benefit Conditions:

  • A waiting period may apply
  • Only full-time employees are eligible

Typical Schedule:

  • 9AM – 5PM or 11AM-8PM EST, Monday-Friday
  • 1-hour lunch

Work Remotely

  • Yes

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